FAQ

How to place an order

Questions about ordering

• Q.

  What is the approximate price of the simulator?

  A.

  It depends on the size and material of the model to be produced. Please contact us for details.

• Q.

  What payment methods are available?

  A.

  We accept bank transfers and credit card payments via VISA and American Express.

• Q.

  Is it possible to conclude a basic transaction agreement or NDA?

  A.

  We will conclude the agreement according to the form specified by the customer. We can also prepare the form for you.

Questions about data handling

• Q.

  What kind of data can you handle?

  A.

  We support 3D data such as STL, OBJ, IGES, STEP, and Parasorid, as well as CT and MRI data such as DICOM.
  We may be able to handle other data formats as well, so please contact us.

• Q.

  What do you use to make your models?

  A.

  We can make a proposal based on the DICOM data provided by the customer or our own base data to meet the customer's needs.

Questions about production

• Q.

  Is it possible to customize the simulator?

  A.

  It is possible. All simulators are custom-made and can be customized according to your needs.

• Q.

  Is it possible to reproduce the cartilage part of a living body?

  A.

  It is possible. Please contact us for the specifications of the reproduction.

• Q.

  What is the size of the product?

  A.

  The smallest diameter of blood vessels can be made from 1 mm. For details on other organs, please contact us.